venue sign up

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Terms & Conditions

• Public Space is a marketing and event booking management service
• Public Space becomes a central point for managing all private hire / event enquiries as well as generating new enquiries and bookings using our tried and tested event space marketing strategies
• Public Space uses industry market data to determine smart Dynamic Pricing to ensure Venues get the highest revenue yield for each season
• Public Space provides the Venue with a free consultation with an Event Hospitality Specialist to discuss current revenues and future revenue projection targets, and how to achieve them
• Public Space will use a professional photographer and/or videographer to develop high quality imagery, materials, and virtual tours for Venue marketing purposes and will retain ownership of such, for copywrite purposes

• All enquiries are referred to Public Space to manage and when confirmed and booked, will be handed back over to the Venue for logistical event planning with the customer
• If a booking is confirmed by Public Space within 2 weeks of the event private hire date, then Public Space will give the Venue an opportunity to refuse the booking if they have trouble arranging staff or stock at short notice. In this case Public Space must be notified within 48 hours of the booking being made
• Once a booking is made, Public Space must provide a formal email introduction between the Customer and the Venue

Service Fees

• Your commission rates and any relevant subscription fees will be provided in your confirmation email.

Event Management

• The management of the event itself must be carried out by the Venue. Public Space responsibility ends once the booking is confirmed, and the e-introduction takes place
• After a booking is confirmed, the Venue is responsible for contacting the Customer to finalise event details and logistics
• The Venue must provide beverage, staff, an event manager, and anything else required for the event itself, unless the Venue is a dry hire venue, in which case only access to the Venue equipment and the Venue itself, is required

Training & Setup

• Staff & Management must be trained to ensure the following:–

1. Any pricing discussions initiated by the customer must be redirected to Public Space. In the event that they are not, then any resulting costs may be charged back to the venue
2. Any subsequent events for a Customer previously booked by Public Space must be redirected to Public Space. If the Venue or Customer circumvents Public Space to book a space, Public Space reserves the right to collect their fee from the Venue and/or cancel, suspend or terminate your account with Public Space. 

• The Venue must make the space available for photography and videographer session and setup the space as it would be for an event

Calendar Share / Sync

• It is the responsibility of the Venue to inform Public Space of any unavailable dates for booking. Otherwise, Public Space will assume the spaces are available for all dates and will book them. If the Venue fails to inform Public Space of unavailability resulting in a booking being cancelled, the Venue will be liable for the cost of rearranging that booking with another venue
• If any rescheduling of the event takes place between the Customer and the Venue, Public Space must be notified via email or via a calendar syncing update. 

Minimum Spends

• It is the responsibility of the Venue to take all necessary precautions to ensure the Customer meets their Minimum Spend obligation, directly with the Customer. For example, taking Customer Payment Card details at the start of the event, and arranging contracts directly with the Customer after the Booking has been confirmed. 

Event Cancellations

• The Venue must make every reasonable effort to ensure they have Key Personnel backups so event bookings can go ahead. There should be no key man dependency for an event. If multiple staff are off sick, then Public Space must be informed immediately, and every effort must be made to acquire temporary staff so that the event can still go ahead. Public Space may be able to assist with finding support staff in urgent cases
• Any event cancellation at the behest of the Venue must not be for any reason other than Force Majeure. 

Cancellation on behalf of the Venue will incur the following charges: 

   • 6 Months or more prior to the event date £500 

   • Within 3 Months of the event date £1,000 

   • Within 30 days of the event date £4,000